{"id":16,"date":"2016-08-19T19:41:08","date_gmt":"2016-08-19T19:41:08","guid":{"rendered":"http:\/\/www.k2dls.net\/blog\/?p=16"},"modified":"2016-08-19T19:41:08","modified_gmt":"2016-08-19T19:41:08","slug":"hertz-german-rental-and-a-slight-scuffle","status":"publish","type":"post","link":"https:\/\/www.k2ie.net\/blog\/2016\/08\/19\/hertz-german-rental-and-a-slight-scuffle\/","title":{"rendered":"Hertz German Rental and a Slight Scuff(le)"},"content":{"rendered":"

I reserved an automotbile rental for the June stay in Friedrichshafen with Dollar<\/A>. The rental was actually fulfilled by Hertz<\/A>. I expected to pay about \u20ac92 for a weekend rental, including taxes.<\/p>\n

The vehicle dropoff was on a Sunday morning at the sleepy Bodensee Flughafen<\/A> and was unattended. I dropped off the keys as instructed. The vehicle was left in perfect condition.<\/p>\n

When the charge came through about a week later, it was for over US $400. I was mystified and miffed. I had not (yet) been contacted by Hertz about any issues.<\/p>\n

I contacted Dollar via their customer service web form, referencing my initial reservation number. No one from Dollar bothered to return my contact request about the billing discrepancy. When I returned home, about a week after the car was dropped off, I contacted Chase to dispute the excess charge.<\/p>\n

\"Hertz
Hertz in Germany billed me \u20ac290 for this!<\/figcaption><\/figure>Then, after a few more days, a letter arrived from Germany. The letter claimed \u20ac290 in damage to their vehicle. Nonsense. I probably did not drive it more than 15 km during the whole stay and there were no incidents. So, I reported the claim to Chase’s car rental insurance program.<\/p>\n

I finally, after some weeks, received a photo of the damage. Just nonsense. As you can see, it is a minor scuff that a US car rental company would never be concerned about.<\/p>\n

Be careful. If you rent a car in Germany, do a complete walk around and either take their insurance or have your own. Kudos to Chase and their United Explorer Card<\/A> for having my back and paying the claim on this one with no trouble at all.<\/p>\n","protected":false},"excerpt":{"rendered":"

I reserved an automotbile rental for the June stay in Friedrichshafen with Dollar. The rental was actually fulfilled by Hertz. I expected to pay about \u20ac92 for a weekend rental, including taxes. The vehicle dropoff was on a Sunday morning at the sleepy Bodensee Flughafen and was unattended. I dropped off the keys as instructed. … Continue reading “Hertz German Rental and a Slight Scuff(le)”<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,2],"tags":[],"class_list":["post-16","post","type-post","status-publish","format-standard","hentry","category-finance","category-travel"],"_links":{"self":[{"href":"https:\/\/www.k2ie.net\/blog\/wp-json\/wp\/v2\/posts\/16","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.k2ie.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.k2ie.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.k2ie.net\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.k2ie.net\/blog\/wp-json\/wp\/v2\/comments?post=16"}],"version-history":[{"count":6,"href":"https:\/\/www.k2ie.net\/blog\/wp-json\/wp\/v2\/posts\/16\/revisions"}],"predecessor-version":[{"id":23,"href":"https:\/\/www.k2ie.net\/blog\/wp-json\/wp\/v2\/posts\/16\/revisions\/23"}],"wp:attachment":[{"href":"https:\/\/www.k2ie.net\/blog\/wp-json\/wp\/v2\/media?parent=16"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.k2ie.net\/blog\/wp-json\/wp\/v2\/categories?post=16"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.k2ie.net\/blog\/wp-json\/wp\/v2\/tags?post=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}